New Skills

✅ Handle professional banking phone calls
✅ Clarify, negotiate, and confirm deal details verbally to avoid mistakes

Reviewed Skills

✅ Use core banking terminology correctly

Concept	Definition	Example	Translation
subject to market conditions	dependent on current market factors	The offer was subject to market conditions.	رهنا بظروف السوق
Image	Video	Audio
—	—	—
spot basis T plus two	a transaction settled two business days after trade date	The deal settled on a spot basis T plus two.	التسوية الفورية بعد يومين
Image	Video	Audio
—	—	—
settlement instructions	details on how payment is made	The client confirmed settlement instructions.	تعليمات التسوية
Image	Video	Audio
—	—	—
prevailing market level	the current market price	The prevailing market level was stable.	مستوى السوق السائد
Image	Video	Audio
—	—	—
notional amount	the total value of the trade	The notional amount was five million euros.	القيمة الاسمية
Image	Video	Audio
—	—	—
market volatility	how much prices change in the market	Market volatility increased today.	تقلبات السوق
Image	Video	Audio
—	—	—
market liquidity	how easily assets can be bought or sold	Market liquidity was strong during the trade.	سيولة السوق
Image	Video	Audio
—	—	—
foreign exchange transaction	the exchange of one currency for another	The bank completed a foreign exchange transaction today.	معاملة صرف أجنبي
Image	Video	Audio
—	—	—
currency pair	two currencies quoted together for trading	The trader checked the euro dollar currency pair.	زوج عملات
Image	Video	Audio
—	—	—
beneficiary account	the account receiving the funds	Funds were sent to the beneficiary account.	حساب المستفيد
Image	Video	Audio
—	—	—
acknowledge internally	to confirm within an organisation	The team will acknowledge internally.	التأكيد داخليا
Image	Video	Audio
—	—	—

🎲 Write the words

Enter into a deal

    Treasury Officer:
    Good
    morning,
    Treasury
    Department,
    this
    is
    Mohammad
    speaking.
  

    Counterparty:
    Good
    morning,
    Mohammad.
    This
    is
    Ahmad
    from
    Global
    Bank.
    I’m
    calling
    regarding
    a
    potential
    foreign
    exchange
    transaction.
  

    Treasury Officer:
    Good
    morning,
    Ahmad.
    Certainly.
    Could
    you
    explain
    the
    nature
    of
    the
    transaction
    and
    the
    currency
    pair
    involved?
  

    Counterparty:
    Yes.
    We’re
    looking
    to
    sell
    euros
    and
    buy
    US
    dollars
    on
    a
    spot
    basis.
  

    Treasury Officer:
    Understood.
    What
    is
    the
    principal
    amount
    you’re
    considering
    for
    this
    transaction?
  

    Counterparty:
    Five
    million
    euros.
  

    Treasury Officer:
    Alright.
    Just
    to
    confirm,
    this
    is
    a
    potential
    deal
    at
    this
    stage
    and
    subject
    to
    market
    conditions.
    Once
    agreed,
    execution
    would
    follow
    immediately.
  

    Counterparty:
    That’s
    correct.
  

    Treasury Officer:
    The
    current
    market
    level
    is
    around
    1.1715,
    based
    on
    prevailing
    market
    liquidity.
    What
    rate
    are
    you
    targeting?
  

    Counterparty:
    We
    were
    hoping
    to
    reach
    .7129
  

    Treasury Officer:
    Let
    me
    check
    the
    market…
    Alright,
    that
    level
    is
    a
    bit
    too
    steep
    for
    us
    given
    current
    volatility.
    We
    can
    enter
    into
    a
    deal
    at
    1.1720
    for
    the
    full
    notional
    amount.
  

    Counterparty:
    That’s
    slightly
    on
    the
    low
    end
    from
    our
    perspective.
    Can
    we
    meet
    in
    the
    middle
    at
    1.1725?
  

    Treasury Officer:
    Yes,
    that
    works
    for
    us.
    To
    recap
    the
    transaction:
    You
    are
    selling
    five
    million
    euros
    against
    US
    dollars
    at
    a
    rate
    of
    1.1725.
  

    Counterparty:
    Confirmed.
    Settlement
    will
    be
    on
    a
    spot
    basis,
    T
    plus
    two.
    The
    value
    date
    will
    be
    two
    business
    days
    from
    today.
  

    Treasury Officer:
    Yes,
    that’s
    acceptable.
    Regarding
    settlement
    instructions,
    please
    confirm
    which
    account
    you
    would
    like
    to
    nominate
    on
    your
    side.
  

    Counterparty:
    We
    will
    nominate
    our
    USD
    account
    with
    Central
    Bank
    London
    as
    the
    beneficiary
    account.
  

    Treasury Officer:
    Noted.
    We
    will
    deliver
    funds
    to
    our
    nominated
    account
    accordingly.
    Once
    the
    call
    is
    concluded,
    could
    you
    document
    the
    deal
    in
    a
    confirmation
    email
    including
    all
    agreed
    terms?
  

    Counterparty:
    Of
    course.
    The
    transaction
    will
    be
    considered
    fully
    concluded
    once
    we
    receive
    your
    confirmation
    by
    email
    and
    acknowledge
    it
    internally.
  

    Treasury Officer:
    Perfect.
    Thank
    you
    for
    the
    call.
  

    Counterparty:
    Thank
    you,
    Mohammad.
    Goodbye.
  

Notice the correct use of tenses

Present for facts
Future for actions
Conditional for proposals

Notice the clear sequencing of a deal

Verbal discussion
Agreement
Execution
Written confirmation
Acknowledgment

Lesson 2 – FX Call

New Skills

Reviewed Skills

🎲 Write the words

Enter into a deal

Notice the correct use of tenses

Notice the clear sequencing of a deal

–

I know how to

🎥

📤

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Lesson 2 – FX Call

🎯 Objectives

New Skills

Reviewed Skills

📚 Glossary

🎮 Warm-Up

🎲 Write the words

🎬 Listen

Enter into a deal

✍️ Practice

Notice the correct use of tenses

Notice the clear sequencing of a deal

🚀 Conversation

–

✅ Wrap-Up

I know how to

📝 Assignment

🎥

📤

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